Privacy Policy
Last updated: February 2026. This policy explains how True Berry collects, uses, and protects your personal information.
1. Information We Collect
We collect information you provide directly to us, such as when you request a quote, contact us, or apply for a position. This may include:
- Name and contact information (email, phone, address)
- Company name and business details
- Order history and packaging preferences
- Communications you send to us
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and requests
- Communicate with you about products and services
- Improve our products and customer experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with trusted service providers who assist in our operations (shipping partners, payment processors) under strict confidentiality agreements. We may also disclose information when required by law.
4. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Essential cookies are required for the site to function properly.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at privacy@trueberry.com.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@trueberry.com or write to: True Berry, Portland, Oregon, USA.